Blog TCLoc | Online Master's in Technical Communication and Localization

All you Need to Know About Omni-channel Retailing

by Colline Marabese | Oct 14, 2019 | Marketing

Our buying habits have taken a drastic turn because of new technologies that are competing with brick-and-mortar shops. Products and services are now within easy reach, and companies are taking advantage of that by implementing omni-channel strategies. Without further...

Community Forums: Peer Support or Poor Support?

by Yannick Obergfell | Oct 7, 2019 | Web Technologies

This article looks into the reasons why many companies turn to community support forums for tech support and troubleshooting, and how to do it the right way. Troubleshooting by peers: are community support forums the way to go? Letting users take care of product...

Growth Hacking: Marketing Meets Coding Skills

by Victoria Vongsaykham | Sep 16, 2019 | Marketing

“P.S. I love you. Get your free email at Hotmail.” This is how Hotmail (now Outlook) succeeded at reaching 1 million users within 6 months and became one of the earliest growth hacks on the web back in 1996. What is growth hacking? The notion of...

What Future for English in the EU After Brexit?

by Amélie Clément | Sep 8, 2019 | Plain language, Translation

Ahead of the implementation of Brexit, a number of issues still need to be clarified by the remaining member states of the EU. If English will still be an official language of the EU after the United Kingdom’s departure is one of them. English as a lingua franca When...

Replika: The Emotional Chatbot who Wants to be Your Friend

by Berk Meydanli | Sep 2, 2019 | Machine Learning, Web Technologies

Since the dawn of sci-fi movies, we have seen characters being accompanied by an AI companion, be it an android or the central computer of their spaceship, who acted as a friend during their adventures. Today, we have yet to see such technology in action since our AI...

6 Words that Technical Writers Struggle to Break Up With in Simplified Technical English

by Shumin Chen | Aug 26, 2019 | Simplified Technical English, Technical Communication

Product documentation can potentially be confusing, incoherent, and ambiguous in many situations. Recognising language ambiguity usually takes months, if not longer. Several aggravating factors include: A constant need to churn out or translate volumes of...

Quality Assurance in Software Localization: Why is Testing so Important?

by Céline Droste | Aug 19, 2019 | Localization, Translation

Going global means facing the challenges of internationalization and localization. To ensure success in foreign markets, a good quality strategy should be set in place right from the beginning. A testing plan can help to set a clear objective and evaluate deadlines...

Will Artificial Intelligence Become a Threat to Humans?

by Cassandra Garcia | Aug 12, 2019 | Web Technologies

Artificial Intelligence has become a part of our everyday life. Whether we are on our phones, cooking, or buying our groceries, we are constantly surrounded by it. With new innovations every day, the place of artificial intelligence in our society is growing to the...

Project Management for Translators: How Agile is Your Translation Process?

by Majdi Jeridi | Aug 6, 2019 | Translation

Origins and evolution of agile development Created in the early 1990s for software development, the agile approach can design, shape, and manage an entire IT project. Unlike traditional methods that are considered too inflexible, slow, or easily outdated, agile...

10 Practices to Promote Ergonomics and UX in the Workplace

by Damien Montagnon | Jul 29, 2019 | User Experience (UX)

Regardless of the level at which you work in your company, you can take certain steps to improve your company’s ergonomic awareness. Whether you are a developer, a designer, or an executive, your actions and behaviour can turn the tides in favour of user experience...

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