Person-first– or people-first– language (PFL) is the default language etiquette expected in technical communication when referring to varying members of the disability community. This prevalent language format surrounding the disability community is not only encouraged but required, as PFL is considered the most respectful and appropriate style for such a concept. Technical communicators specifically must remain up-to-date on developments in PFL so that their writing will remain academically correct and socially aware.
By definition, visual communication is the practice of graphically representing information to efficiently and effectively create or convey meaning. Technical communicators can enhance the usability and readability of their technical documents by utilizing visual elements.
Using Madcap Flare, technical writers benefit from a powerful authoring tool to optimize their documentation processes. It allows you to quickly create and publish user manuals, support portals and online help sites. Its single-source and topic-based architecture means you can easily produce content in different outputs, such as HTML5, PDF, and epub.
The process of researching, choosing, defining, and updating key terms in all relevant languages to a company is called “terminology management”. Get started with terminology management with this guide!