Dating from the early 1970s, outsourcing remains a powerful business trend. Whether it be onshore, nearshore, or offshore, more than 90% of companies practice it nowadays. Outsourcing offshore IT operations was the root of the incredible job market growth in countries such as India and the Philippines. However, as needs evolve, so does the career market. For instance India has experienced a significant increase in technical writing degree programs as well as job offers in the last decade. In this context, how helpful would outsourcing technical writing be?
Ray Gallon has been an Information 4.0 instructor since the creation of the TCLoc Master’s. With 40 years of experience as a communicator, he is now co-founder of The Transformation Society, a research and consulting firm. Discover his background, his way of teaching, his point of view on the future of communication.
Joining the TCLoc community of instructors is Hilary Marsh, a content strategist with decades of experience and president of Content Company, a content and digital strategy consultancy. She is a leading expert on effective and efficient content creation, organization, and management. Having already created and taught graduate-level courses on content strategy, she is excited to share her experience and insight with TCLoc students and show them the important role content strategy plays in technical communication. In this article, she gives us a sneak peek of her course and shares with us the professional path that led her to where she is now.
Another day, another product launch. In today’s global market, launching a product likely means that you will also launch multilingual documentation. Some companies have internal translators, but many call on external language vendors to translate their content. If you are one of these companies, here are three tips for building a healthy relationship with your language service provider:
Stephen Hawking once said, “Intelligence is the ability to adapt to change.” Constant change, quick decisions, and regular exchange about current tasks are key elements in agile project management. In the 2017 Pulse of the Profession report from the Project Management Institute (PMI), they concluded that “(…) 71 percent of organizations report using agile approaches for their projects sometimes, often, or always”.
These days, technical communicators are generally aware that translators almost always use computer aided translation (CAT) tools to work more quickly and produce a translation with the highest degree of consistency possible – given the source text and reference material provided.
The year 2017 looks promising for the translation and localization industries. The recent advances in Neural Machine Translation (NMT) have been a popular topic over the past year.
