Below is an interview with Dr. Gustav Verhulsdonck which provides an overview of cognitive biases and their role in usability and user experience. Dr. Verhulsdonck provides introductory information on cognitive biases for technical communicators that are unfamiliar with the concept, and he discusses the importance of cognitive biases in design.
It’s no secret that TCLoc students are an international group of professionals that have diverse backgrounds and expertise. Thanks to TCLoc instructor Kirk St.Amant, a small group of alumni were able to share their skills and knowledge with his usability and user experience students at Louisiana Tech University in the United States. In this interview, Kirk explains why he invited TCLoc alumni specifically to give guest lectures in his course, what insight they were able to share with his students, and why he plans to do it again in the future.
