As an English literature graduate who developed a rather unimaginable passion for technical writing many years ago, I was thrilled when I came across the Persona Method in Alan Cooper’s book “The Inmates Are Running The Asylum. Why High Tech Products Drive Us Crazy And How to Restore The Sanity” (1999).
Meet Ken De Wachter, the professional translator, technical writer, and trainer who will be instructing TCLoc students on how to use MadCap Software products. His experience with studying, teaching, and working in translation and technical communication makes him the perfect choice for our extracurricular course on one of the leading tools in the industry.
Joining the TCLoc community of instructors is Hilary Marsh, a content strategist with decades of experience and president of Content Company, a content and digital strategy consultancy. She is a leading expert on effective and efficient content creation, organization, and management. Having already created and taught graduate-level courses on content strategy, she is excited to share her experience and insight with TCLoc students and show them the important role content strategy plays in technical communication. In this article, she gives us a sneak peek of her course and shares with us the professional path that led her to where she is now.
The TCLoc master’s is proud to announce that it has joined once again the Adobe Tech Comm University Outreach Program. Thanks to this academic partnership with Adobe, TCLoc students will have access to the Adobe Technical Communication Suite in order to gain firsthand, practical experience with these leading software tools for creating and editing technical documentation.
Before the 2019 November on-campus meeting, the TCLoc Team took a trip to Stuttgart for the annual tcworld conference, joining our past, present, and future TCLoc students at this inspiring event.
Product documentation can potentially be confusing, incoherent, and ambiguous in many situations. Recognising language ambiguity usually takes months, if not longer.
When it comes to writing technical information, it becomes essential to have good technical writing skills. Indeed this knowledge has to get its point through in a clear and precise way. However some technical information gets more understandable than other. And some content gets more appealing than other. That is because some people have understood that technical writing demands essential skills.
