Let’s imagine you are a technical communicator at a software company and you have just changed your output format to a locally installed browser-based help in HTML5. The question is almost inevitable: Why not make it accessible online? Intelligent information will come into play.
Imagine there was a way to ensure that all types of output media could correctly interpret every technical information product out there. Imagine there was some kind of pattern that every technical communicator could follow to ensure that each information unit resembled the next. And imagine if this were possible beyond company and industry boundaries. Well, what if I told you that such a thing already exists? Keep on reading if you are interested in learning more about intelligent information and standardized metadata.
